If you are traveling with Air France and are based in Nigeria, the Air France Lagos Office is the best place to go for ticket booking, customer service, baggage help, and more. Whether you are flying internationally or locally, this office offers essential support to travelers in and around Lagos.
In this guide, you will find the contact information, address, and office hours for the Air France Office in Lagos, along with answers to frequently asked questions.
Where is the Air France Lagos Office Located?
The Air France Lagos Office in Nigeria is located in a central and accessible area of Lagos. It is close to major landmarks, making it easy for travelers and visitors to find the office without any hassle.
Office Address:
Air France – KLM Office
Aviation Plaza,
66B Allen Avenue,
Ikeja, Lagos, Nigeria
Contact Information
If you need to contact the Air France Lagos Office, use the details below:
Phone Number: Available during office hours for flight booking, rescheduling, and customer queries.
Email Support: Useful for sending documents or handling less urgent matters.
Customer Support: Provided by both in-person staff and remote agents.
For official and updated contact details, visit the Air France Lagos Office.
Working Hours of the Air France Office in Lagos
The office is open on weekdays and sometimes on Saturdays depending on demand or travel periods.
Office Hours:
Monday to Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM (Check for holiday schedules)
Sunday: Closed
For urgent flight-related issues outside business hours, passengers are advised to contact the airport counter or customer helpline.
Services Offered at the Lagos Office
The Air France Office in Lagos provides a wide range of services, including:
Flight reservations and rebookings
Ticket cancellations and refunds
Baggage tracking and claims
Travel insurance and visa information
Special assistance services (for elderly, disabled passengers, etc.)
Flying Blue loyalty program support
Whether you're a first-time flyer or a frequent traveler, the Air France Lagos Office in Nigeria can guide you through the entire process.
Frequently Asked Questions (FAQs)
1. Can I book a flight directly at the Lagos Office?
Yes, you can book domestic and international flights directly at the office with the help of Air France staff.
2. Do I need an appointment to visit the office?
No appointment is required. However, it is better to call ahead during busy seasons.
3. What documents do I need to bring?
Bring a valid passport, travel ID, and payment method (card or cash).
4. Can I reschedule a missed flight through the Lagos office?
Yes, but this depends on fare rules and seat availability.
5. Does the office provide assistance for lost baggage?
Yes, the team will help file a report and track your lost or delayed baggage.
6. Is the Lagos Office open on weekends?
The office is open for a few hours on Saturdays but remains closed on Sundays.
7. Can I get visa information or travel updates?
Yes, basic visa and health regulation guidance is available. However, visa issuance is not handled at the office.
8. Is there parking available near the office?
Yes, limited parking is available around Allen Avenue, Ikeja.
9. How can I contact the Flying Blue loyalty team?
You can get initial support at the Lagos office, or call the Flying Blue helpline for specific rewards and miles issues.
10. Can I pay in Naira or must I use foreign currency?
Payments are accepted in Nigerian Naira. Check with the office for any currency conversion rules or restrictions.
Why Visit the Air France Lagos Office?
Visiting the office helps if:
You prefer face-to-face service
You need help with a complex travel plan
You are dealing with ticket changes, refunds, or documentation issues
You want to avoid long wait times on call centers
The Air France Office in Lagos offers fast support and access to official services that may not be available online.
Conclusion
The Air France Lagos Office plays a key role for travelers flying with Air France from Nigeria. Whether you're booking a flight, fixing a ticket issue, or checking baggage status, this office gives you convenient, in-person support. With its strategic location and helpful staff, the Air France Lagos Office in Nigeria is a trusted resource for stress-free travel planning.
Make sure to visit during business hours and bring your documents for faster service. For updated contact information and service details, you can always refer to the official Air France Lagos Office in Nigeria.
